JHA’s Symitar expands credit union service

Saturday, January 6, 2018

Partnership with MDT extends service into Northeast

Monett-based Jack Henry and Associates has announced its Symitar division has expanded its partnership with Member Driven Technologies (MDT) in providing service to the credit union sector of the financial industry.

MDT, based in Farmington Hills, Mich., provides credit unions with a private cloud alternative for core processing and information technology needs. Its client base represents more than $22 billion in assets and approximately 2 million members.

According to a company statement, "MDT and Symitar have enjoyed a successful 15-year partnership, and the credit union service organization currently hosts Jack Henry's Episys system to serve 93 credit unions. With the expansion of this relationship, MDT will now provide the Episys platform to credit unions in the Northeast region."

MDT's hybrid approach to outsourcing allows credit unions to boost efficiencies and security while reducing costs. The credit union service organization maintains a private server for each credit union client. This gives the credit union high levels of control over their critical information and the confidence that their data is well protected. In addition to core processing, MDT offers a full range of products and services that credit unions can leverage to operate the entire institution.

"MDT has a strong history of supporting the Episys platform, and we're excited to expand the area for member service," said Ted Bilke, president of Symitar. "Together, we will continue to support the advanced core processing needed for credit unions to deliver the best member experience in today's highly competitive and quickly evolving financial services landscape."

Larry Nichols, chief executive officer of MDT, agreed with the assessment.

"At MDT, we're committed to providing our credit union clients with the tools necessary to best serve their members and succeed," Nichols said. "That is why we host the best-in-class Symitar Episys platform. Our partnership with Symitar has provided credit unions with powerful, flexible, and highly integrated core processing for more than a decade, and now we will be able to extend these benefits to credit unions in a new region."

Jack Henry's Symitar division is a leading provider of integrated computer systems for credit unions of all sizes. Symitar has been selected as the primary technology partner by more than 800 credit unions, serving as a single source for integrated, enterprise-wide automation and as a single point of contact and support.